Neoventa Medical AB (“Neoventa”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Neoventa Academy learning platform.
By accessing or using the platform, you acknowledge that your personal data will be processed as described in this Privacy Policy.
Neoventa Academy is operated by:
Neoventa Medical AB
Norra Ågatan 32
431 35 Mölndal
Sweden
Email: legal@neoventa.com
Neoventa Medical AB is the data controller for the personal data processed through the Neoventa Academy learning platform.
Information You Provide
When you register for an account, enroll in a course, or contact us, we may collect:
• Full name
• Email address
• Organization or employer
• Country or region
• Professional title or role
• Login credentials
• Communication preferences
• Information provided in support requests or correspondence
To provide educational services, we may collect:
• Course enrollments
• Course progress and completion status
• Assessment and quiz results
• Certificates issued upon course completion
• Participation in learning activities
• Training history within the platform
We may use your contact information to communicate with you regarding:
• Account creation and management
• Course registration and participation
• Course progress and completion
• Certificates and training records
• Technical support
• Service updates
• Changes to policies or terms
Where permitted by law, we may also inform you about relevant educational opportunities, events, or services offered by Neoventa. You may opt out of such communications at any time.
When you access the platform, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Operating system
• Language preferences
• Date and time of access
• Usage logs and diagnostic information
The Neoventa Academy learning platform uses cookies and similar technologies necessary for platform functionality, user authentication, security, and performance.
For detailed information about the cookies we use, their purpose, and how you can manage your preferences, please refer to our Cookie Policy.
We process personal data for the following purposes:
Purpose Legal Basis
Creating and managing user accounts Performance of a contract
Providing access to courses and learning materials Performance of a contract
Tracking course progress and completion Performance of a contract
Issuing certificates Performance of a contract
Providing technical support Performance of a contract
Maintaining platform security and preventing misuse Legitimate interest
Improving platform functionality and user experience Legitimate interest
Communicating important information regarding courses and accounts Performance of a contract
Complying with legal and regulatory obligations Legal obligation
We may use your contact information to communicate with you regarding:
• Account creation and management
• Course registration and participation
• Course progress and completion
• Certificates and training records
• Technical support
• Service updates
• Changes to policies or terms
Where permitted by law, we may also inform you about relevant educational opportunities, events, or services offered by Neoventa. You may opt out of such communications at any time.
Neoventa Academy is hosted and operated using LearnWorlds, a third-party learning management system provider.
To provide the learning services, certain personal data may be processed by LearnWorlds on our behalf, including account information, course participation data, progress tracking, assessment results, and technical usage information necessary for platform operation.
LearnWorlds acts as a data processor and processes personal data according to applicable data protection laws and contractual agreements with Neoventa Medical AB.
We may share personal data only when necessary and appropriate with:
Trusted suppliers and service providers that assist us in operating and maintaining the learning platform, hosting services, technical support, and related business functions.
Governmental, regulatory, or law enforcement authorities when required by applicable law or legal process.
In the event of a merger, acquisition, reorganization, or sale of assets, personal data may be transferred as part of that transaction.
We do not sell personal data to third parties.
We strive to process personal data within the European Union (EU) and European Economic Area (EEA).
Where personal data is transferred outside the EU/EEA, appropriate safeguards will be implemented in accordance with applicable data protection laws, including the use of Standard Contractual Clauses or other approved transfer mechanisms.
We retain personal data only for as long as necessary to:
• Provide access to the learning platform and courses
• Maintain training and certification records
• Fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
When personal data is no longer required, it will be securely deleted or anonymized.
Subject to applicable law, you have the following rights:
You may request information about the personal data we hold about you and obtain a copy of that data.
You may request correction of inaccurate or incomplete personal data.
You may request deletion of your personal data where there is no legal basis for continued processing.
You may request that we limit the processing of your personal data under certain circumstances.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
You may object to processing based on our legitimate interests where permitted by law.
Where processing is based on consent, you may withdraw that consent at any time.
You have the right to lodge a complaint with the competent data protection authority in your country of residence.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction.
Access to personal data is restricted to authorized personnel who require access to perform their duties.
The learning platform may contain links to third-party websites. Neoventa Medical AB is not responsible for the privacy practices or content of such external websites. We encourage users to review the privacy policies of those websites before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be published on this page together with the revised effective date. Continued use of the platform following such changes constitutes acceptance of the updated Privacy Policy.
If you have any questions regarding this Privacy Policy or our processing of personal data, please contact:
Data Protection Officer
Neoventa Medical AB
Norra Ågatan 32
431 35 Mölndal
Sweden
Email: legal@neoventa.com
